Setup & Troubleshooting Guides
Get your equipment running and fix common issues — clear, step-by-step, no jargon.
Phones
Grandstream GRP26xx IP Phone
Step-by-step setup and provisioning for Grandstream GRP2614, GRP2616, and GRP2624 IP phones. Get your phone registered and ready to make calls.
Read guideYealink T3x/T5x IP Phone
Setup guide for Yealink T33, T53, T57, and T58 business IP phones. Configure your phone for your VoIP provider in minutes.
Read guidePorting Phone Number to VoIP System
Complete guide to porting an existing business phone number from a traditional carrier to your new VoIP provider. Keep your number while switching systems.
Read guideResetting or Rebooting a Desk Phone
Quick troubleshooting steps to reset or reboot Grandstream and Yealink IP desk phones. Solve common issues with a simple restart.
Read guideSnom Desk Phones & M-Series DECT (D717/D735 desk phones, M400/M430 base + M-series handsets)
Setting up Snom D-series desk phones and M-series cordless DECT systems: getting phones online and registered, pairing cordless handsets to the M400/M430 base, and keeping firmware up to date.
Read guideWiFi & Networking
Grandstream GWN76xx WiFi Access Point
Setup and cloud management of Grandstream GWN7600/GWN7610 access points via GWN.Cloud. Deploy secure business WiFi with easy provisioning.
Read guideGrandstream GWN78xx Cloud-Managed Network Switches
Getting a Grandstream GWN78xx managed switch on your network, adopting it into the free GWN.Cloud management platform, setting up VLANs for phones and guest traffic, and troubleshooting PoE power problems.
Read guideDECT & Cordless
Yealink W-Series Cordless DECT Phones (W70B/W73P/W76P + W53H/W56H/W73H/W78H)
How to set up a Yealink W-series cordless phone system: connecting the base station, pairing (registering) handsets to the base, and getting the best wireless range in your office or shop. Covers the W70B base and the W53H, W56H, W73H, and W78H handsets sold as W73P/W76P bundles.
Read guideGrandstream DP7xx Cordless DECT Phones (DP752/DP755 base, DP730/DP725 handsets, DP760 repeater)
How to set up a Grandstream DP-series cordless phone system: connecting the DP752 or DP755 base station, registering DP730/DP725 handsets, and extending coverage with the DP760 DECT repeater for larger buildings, warehouses, and shops.
Read guideRouters & Failover
Grandstream GWN700x Multi-WAN VPN Routers (GWN7001/7002/7003)
Initial setup of a Grandstream GWN700x router: getting online, configuring your internet (WAN) connection, and adopting the router into GWN.Cloud so it manages your Grandstream switches and access points as one system.
Read guidePeplink Routers (B One, MAX BR1) with Cellular Failover
Setting up a Peplink B One or MAX BR1 router and configuring cellular failover so your business stays online when your primary internet goes down. Covers initial login, WAN priorities, SIM setup, and testing that failover actually works before you need it.
Read guideDoor Access & Intercom
Grandstream GDS37xx Door Stations & Video Intercoms (GDS3710/GDS3712/GDS3705)
Installing a Grandstream GDS door station so visitors can call your phones from the door, and staff can see who's there and buzz them in. Covers wiring basics, connecting the unit to your phone system, and opening the door from any desk phone.
Read guideFanvil Intercoms & Paging (i16S intercom, i504W indoor station, PA2S paging gateway)
Setting up Fanvil SIP intercom and paging gear: registering the i16S wall intercom and i504W touchscreen indoor station to your phone system, and using the PA2S paging gateway to drive overhead speakers and door relays. Includes volume and relay configuration.
Read guideCan't find what you need? Open a support ticket or call (207) 819-8229.