New from Business IT Solutions
Put Your Busywork on Autopilot
We build AI agents and automations that answer your phones and chats, follow up on leads, and handle the repetitive work — so your team spends its time on customers, not copy-paste.
We run on this ourselves. The AI support assistant on this very site, our customer portals, and our network monitoring are all automations we built and use every day. We'll build the same for your business.
What We Can Automate
Mix and match — we start with the one that saves you the most time and grow from there.
AI Support Agents
A branded assistant on your website that answers customer questions 24/7, grounded in your own product and support docs — and hands off to your team when it should.
AI Phone Answering
A voice agent that picks up when you can’t, understands the caller (in their language), helps with common questions, and takes a message or books a follow-up.
Workflow Automation
Connect the tools you already use so lead follow-ups, invoices, reminders, and reports happen automatically instead of by hand.
Dashboards & Reporting
One screen for the numbers that matter — sales, jobs, network health — pulled together and refreshed for you on a schedule.
Custom Portals & Apps
Customer and staff portals that fit how you actually work: self-service, status, billing, and the buttons your team wishes it had.
Safe by Design
Sensitive actions require verification, everything is logged, and a human is always one step away. Automation that helps without going rogue.
What It Does for You
How We Work
Free review
We look at where your time goes and find the highest-value thing to automate first.
Build & connect
We build it, connect it to the tools you already use, and test it thoroughly before it touches a customer.
Run & improve
We monitor it, keep a human in the loop, and expand the automation as it proves itself.
Every project is scoped and quoted to your needs — no cookie-cutter packages. Most start small and pay for themselves in saved hours.
Frequently Asked Questions
What can you actually automate for my business?
Common wins: an AI assistant that answers website chats and phone calls 24/7, automatic lead follow-up, appointment reminders, invoice and review requests, and reports that build themselves. We start with whatever wastes the most of your time.
Do I need to be technical to use this?
No. We build, connect, and run it for you, and there is always a real local person to call. You get the results without touching the tech.
How much does business automation cost?
It is scoped to what you need — most projects start small and pay for themselves in saved hours. We give you a clear, no-obligation quote after a free review.
Is my business and customer data safe?
Yes. Sensitive actions require verification, everything is logged, and a human is always one step away. We build automation that helps without going rogue.
Do you only serve Southern Maine?
We are based in Windham, Maine and focus on Southern Maine businesses for on-site work, but automation and AI agents can be built and run for you from anywhere. Call (207) 819-8229 to talk it through.
Ready to Automate the Busywork?
Tell us what eats your time. We'll come back with what we'd automate first and a straight-up quote.