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Campgrounds & RV Parks Solutions

Name: Business IT Solutions
Address: PO Box 656, Bar Mills, ME, 04004, US
Telephone: +1-207-819-8229
Price range: $$

Guest WiFi that reaches the far sites, a phone that gets answered when nobody is sitting in the office, cameras at the entrance and the bathhouses, and a gate that does not need a key handed to every seasonal hire. For Maine and New England campgrounds, RV parks and seasonal outdoor properties — specified by someone who walks the property first.

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Challenges Facing the Campgrounds & RV Parks Industry

Guest WiFi that has to cross acres of pine, ledge and parked metal RVs

One line at the office, and nobody in the office when a guest calls

Patchy cell coverage on parts of the property, so reaching staff is guesswork

A new seasonal crew every spring, and gate keys that do not all come back

Cameras wanted at the entrance and the bathhouses, where there is often no power or wire

Running an office and a card reader from a building at the far end of a dirt road

Technology Solutions for Campgrounds & RV Parks

We provide tailored technology systems to help your campgrounds & rv parks business thrive in today's competitive environment.

Guest WiFi & Analytics

Property-wide wireless designed for the site you actually have, not a floor plan. We walk it first, because trees, ledge and a row of aluminum trailers decide where the access points go and where cable has to be pulled. Guests, staff and the office each on their own network.

Key Features:

A walk of the property before anything is quoted
Outdoor-rated Grandstream GWN access points and point-to-point bridges
Guest traffic kept off the network your office and card reader use
A splash page that collects an email, if you want a list to market to

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5G Mobile Service

When the office is at the end of a dirt road and wired internet is not coming, a Peplink cellular router is how it gets online. It also makes a sensible backup for a park that already has service but cannot afford to stop taking card payments when it drops.

Key Features:

Peplink routers built for cellular, not a consumer hotspot
External antennas where the signal needs help
Automatic failover so payments keep working if the main line drops

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Cloud Phone Systems

One number that rings where somebody actually is — the office, a cordless handset on the crew, or a cell phone after hours. Voicemail arrives as email, so an after-hours message is not sitting on a machine until morning.

Key Features:

Ring the office, then a cordless handset, then a mobile
Cordless DECT handsets so the crew is reachable away from the desk
Recorded greeting with your season dates and rates
Voicemail delivered to email

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Security Cameras

Coverage at the entrance, the bathhouses and the store, recorded locally so you can go back and look. For a gate or an overflow lot with no power and no wire, InVid makes a solar surveillance unit that stands on its own.

Key Features:

Cameras at the gate, bathhouses and store
Local recording, so footage is not held hostage by a subscription
InVid Independent Solar Surveillance for spots with no power
Outdoor housings and mounts rated for a Maine winter

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Access Control

Cards or fobs instead of keys for the gate, the bathhouses and the office. When a seasonal hire finishes, their fob stops working — without re-keying the building or hoping the key comes back.

Key Features:

Fobs and cards per person, not one key everybody copies
Revoke an individual fob without re-keying anything
Keypad or intercom at the gate for guests arriving after hours

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ParkOps — Staff & Maintenance App

Our own software, built for a working campground. A guest or a staff member reports a problem and it goes straight to the department that owns it; urgent things skip approval and go to everyone at once. A job cannot be closed without the photos you asked for, and the time clock will not let a forgotten clock-out become a 40-hour shift.