Help & How-To Center
How can we help?
24 step-by-step guides covering your website, booking and payments, the client portal, AI tools, going live, and your Business IT Solutions account.
Getting Started
Welcome to the Help Center
What you can do with a Business IT Solutions website and how these how-to guides are organized.
Read guideBuild your website with the self-serve builder
A step-by-step walkthrough of the /websites/builder wizard, from picking your industry to generating a live preview.
Read guideChoosing your plan: Starter, Pro, or Full
What each of the three flat-price website tiers includes, and the features that unlock as you move up.
Read guideYour Website
Using your generated site preview
What the watermarked preview at /s/your-id is, how to explore it, and how to share it for feedback.
Read guideManage your website (the owner console)
Edit your content, theme, services, packages, photos, and AI keys from the Manage console at /s/your-id/manage.
Read guidePicking a theme and light or dark mode
Your site ships with five accent themes and a light/dark toggle. Here is how to choose and where the choice is remembered.
Read guideGoing live and your domain
How to turn your approved preview into a live site, swap in your real photos, and connect your own domain.
Read guideYour admin dashboard and exporting playlists
The Pro-tier admin dashboard shows your bookings and inbound requests; DJ sites can export a must-play list for DJ software.
Read guideYour client portal
How your customers reach their private portal with an access code, and what they can do there per industry.
Read guideDJ sites: must-play and do-not-play lists
How a client builds their must-play and do-not-play song lists from the library in the DJ client portal.
Read guideLive guest song requests
How event guests send song requests to the DJ in real time — by tapping a track or typing a free-text request.
Read guidePhotography sites: client photo proofing
How a photography client reviews their private gallery, hearts their favorites, and submits picks back to you.
Read guideHome services: the instant quote calculator
How a home-services customer builds an instant per-visit estimate and requests recurring service.
Read guideSalon & spa: book by service and stylist
How a salon client picks a service, chooses a stylist from the team, selects a time, and holds the spot with a deposit.
Read guideFitness: class scheduling and member portal
How a fitness member reserves classes, picks a membership plan, and fills a short intake in the member portal.
Read guideBooking & Payments
AI & Marketing
The AI marketing portal: ads and Auto-Blog
How to draft social ads and SEO blog posts, preview them, and organize them on a content calendar (Full tier).
Read guideThe AI business assistant
A chat assistant (Full tier) that gives marketing, SEO, pricing, and ops advice — advice only, it never acts for you.
Read guideChoosing your AI and adding your own keys
Bring your own AI key (OpenRouter, OpenAI, or Claude), set a primary and a backup, and understand how keys stay private.
Read guideAccount & Support
Your Business IT Solutions account
Sign in to your BITS customer account to see orders, active services, support requests, and your saved cart.
Read guideGetting support
Use the on-site support chat for WiFi and network help, or reach Business IT Solutions by phone.
Read guideRequest a quote or book a consultation
How to get a clear price with the quote form, or book a free consultation with the BITS team.
Read guide